PAYMENT & CANCELLATION POLICY

1:1 Sessions
  • All deposits are non-refundable.
  • If you’ve paid in full and cancel 7 days or more before your session, you will receive a refund minus the deposit.
  • If you cancel within 7 days of the session, the full fee remains payable.
  • In genuine emergencies, exceptions may be made at my discretion.
  • Rescheduling a session is also at my discretion and may be treated as a cancellation unless agreed otherwise.
  • If rescheduling is agreed, a £50 rescheduling fee applies to cover treatment room cancellation costs and administrative time.
Events
  • All payments are non-refundable.
  • Tickets cannot be transferred to other events.
  • You are welcome to sell or gift your ticket to a friend if you can no longer attend.
  • In genuine emergencies, I may offer a ticket transfer to another event, at my discretion.