Privacy Policy

Effective Date: 27/6/2025
Rachaelnitya.com respects your privacy and is committed to protecting your personal data. This privacy policy outlines how I collect, use, and safeguard the information you provide when using this website or working with me.

1. Who I Am

This website is operated by Rachael Nitya, a certified intimacy and sexuality coach. I provide coaching sessions, workshops, trainings, and events focused on embodied healing, intimacy, and sexual wellbeing.

2. What Information I Collect

I may collect and process the following data:
Personal Information You Provide:
  • Name, email address, phone number
  • Payment and billing information
  • Information shared through contact forms, bookings, or sign-ups
  • Any personal or sensitive information you choose to share during sessions or via communication
Automatically Collected Information:
  • IP address, browser type, operating system
  • Website usage data (pages visited, time spent, etc.)
  • Cookies (see below)

3. How I Use Your Information

Your information may be used to:
  • Communicate with you (e.g. for bookings, support, updates)
  • Deliver coaching sessions, workshops, or events
  • Process payments and send invoices
  • Improve website functionality and user experience
  • Comply with legal obligations
Sensitive personal data (such as information relating to sexuality, identity, or wellbeing shared in sessions) is treated with strict confidentiality and never shared without your explicit consent unless required by law.

4. Confidentiality and Coaching Sessions

All content shared during sessions (written, verbal or otherwise) is held in confidence. I will never share your story, identity or session notes without your informed consent, unless:
  • There is a risk of harm to yourself or others
  • I am required to do so by law

5. Third Parties & Data Sharing

I do not sell or share your personal data with third parties for marketing purposes.
Some trusted third-party services may be used to help operate the website or manage bookings/payments (e.g., Stripe, Calendly, Google Workspace). These providers only process your data in accordance with my instructions and applicable data protection laws.

6. Cookies & Analytics

This site may use cookies or similar technologies to improve functionality and analyze usage. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:
  • Access the personal data I hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights have been violated
To exercise your rights or ask questions, email: rachael@rachaelnitya.com 

Access to Session Notes:
Clients have the right to request access to personal data I hold about them. However, in accordance with data protection law, I may withhold parts of session notes if disclosure would likely cause serious harm to your mental or emotional wellbeing, or if the notes contain confidential professional reflections that are not appropriate for sharing.

8. Data Retention

Personal data is kept only as long as necessary for the purpose it was collected, or as required by applicable laws (e.g., for tax or insurance purposes).

9. Security

Appropriate technical and organizational measures are taken to protect your data. However, no online transmission is 100% secure. 

10. Policy Updates

This policy may be updated from time to time. The latest version will always be posted here with the effective date.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact me at:
rachael@rachaelnitya.com